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Frequently Asked Questions

Everything you need to know about Acura in Western New York.

From model selection to navigating Buffalo winters — we have answers to our most common questions right here.

West Herr Acura carries Acura's full lineup, including SUVs and sedans. Current models include the MDX (3-row flagship SUV), RDX (compact luxury SUV), ADX (compact luxury SUV), Integra (sport compact). We stock both standard and Acura Type S performance variants where available. Visit our showroom or website for current new and pre-owned inventory.
MDX RDX ADX Integra
The RDX is Acura's compact luxury SUV — ideal for individuals, couples, or small families who want premium features in a maneuverable size. The MDX is Acura's flagship, a larger three-row SUV that seats up to seven passengers. The MDX offers more cargo space and optional SH-AWD system, making it especially popular with Western New York families who need space and all-weather capability.
Acura Type S is Acura's performance sub-brand, available on the Integra and MDX. Type S models feature a turbocharged engine, upgraded Brembo brakes, and sport-tuned suspension. For drivers who want a genuinely spirited driving experience without sacrificing luxury, Type S is a compelling choice — and the MDX Type S in particular handles Buffalo winters very capably thanks to SH-AWD.
Yes. We can locate vehicles from other dealerships across the West Herr Auto Group's extensive network, or we can place a factory order for the exact color, trim, and package you want. Lead times for factory orders vary but are typically 8–16 weeks. Talk to one of our sales consultants for current availability.
Super Handling All-Wheel Drive (SH-AWD) is Acura's proprietary AWD system. Unlike basic AWD, SH-AWD independently controls torque to each rear wheel and can even vector torque side-to-side, giving you dramatically better cornering stability and traction. For Western New York drivers dealing with lake-effect snow, icy roads on the I-90, and unpacked side streets in Amherst or Orchard Park, SH-AWD provides a meaningful real-world advantage over conventional AWD and FWD systems.
No — and this is one of the most important things to understand about winter driving. AWD helps you accelerate and maintain traction, but all four tires still need to stop you. Winter tires are made from a softer rubber compound that remains pliable in temperatures below 45°F and have specialized tread patterns designed to channel slush and bite into snow and ice. In Buffalo's winters, we strongly recommend pairing SH-AWD with a dedicated set of winter tires for maximum safety. Our service department can advise on tire options and store your off-season set.
The RDX comes standard with AWD. The MDX and ADX offer AWD as an available option (front-wheel drive is standard). Given Western New York winters, we generally recommend opting for AWD on any model where it is optional.
Before the first snowfall, we recommend a seasonal check that includes: battery load testing (cold weather dramatically reduces battery capacity), antifreeze/coolant level and freeze-point verification, fresh wiper blades rated for winter conditions, tire inspection and pressure check (pressure drops ~1 PSI per 10°F temperature drop), and switching to winter tires if applicable. Our service team runs a complimentary seasonal inspection for Acura owners — schedule one before November for peace of mind.
Acura's Maintenance Minder monitors your actual driving conditions — not just mileage — and alerts you when service is due. It tracks oil life, brake condition, tire rotation, coolant, and more. When the system shows a service code (like A, B, 1, 2, etc.), your instrument cluster displays it. Our service advisors can explain exactly what each code means and get you scheduled quickly.
Yes. Our certified Acura technicians use only Genuine Acura Parts and fluids, which are engineered specifically for your vehicle. Using genuine parts ensures your warranty remains intact and that components meet Acura's exact specifications. We also stock a range of Acura accessories for personalization — ask at the parts counter.
You can schedule online at westherrAcura.com, call our service department directly, or simply walk in. We offer early-bird drop-off and loaner vehicles for longer service visits. Our Express Service lane handles routine maintenance like oil changes and tire rotations with no appointment needed on most weekdays.
Western New York roads are heavily salted from November through April, and over time this can accelerate corrosion on underbody components and brake lines. Acura vehicles are treated with corrosion-resistant coatings from the factory, but regular washing — particularly the undercarriage — is strongly recommended during and after winter months. Rust damage is generally not covered under the factory warranty, so proactive care matters.
The right choice depends on your lifestyle. Leasing typically offers lower monthly payments and lets you drive a new model every 2–3 years — great if you like having the latest technology and don't drive excessive miles. Financing builds equity and may be better if you drive more than 12,000–15,000 miles per year, want to customize your vehicle, or plan to keep it long-term. Our finance team can model both scenarios side-by-side so you can make an informed decision.
Acura Financial Services works with a range of credit profiles. Generally, scores above 700 qualify for the most competitive rates, and scores above 740 unlock the best promotional APR and lease money factor offers. We work with multiple lending partners and can often find solutions for customers with varied credit histories. We encourage everyone to apply — the process is free and does not obligate you to purchase.
Absolutely. We accept trade-ins of all makes and models. You can get a preliminary estimate online using our trade-in tool, and we'll do a formal appraisal in person. Your trade value can be applied as a down payment to reduce your monthly payment or purchase price. As part of the West Herr Auto Group, we have the resources to offer competitive trade values.
Acura Financial Services regularly offers promotional APR financing, lease deals, and loyalty/conquest incentives that change monthly. The best way to get current offers is to check our website's "Current Offers" page or speak directly with our finance team. Recent Acura owners and lessees often qualify for additional loyalty discounts.
The Buffalo-Niagara region has a growing EV charging network. DC fast chargers are available at several locations along the I-90 corridor, major shopping centers, and downtown Buffalo.

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West Herr Acura 42.970928, -78.697861.