Open Today! Sales: 9am-7pm


Acura Service Center in NY near Buffalo

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Visit Our Service Center Today for Safe No-Touch Maintenance and Repairs

As part of our COVID-19 strategy, we are offering safe, no-touch service for all maintenance and repairs during this time. Our dedicated service center has always been committed to providing unmatched customer care near Watervliet, and you will always be in good hands if you require replacement parts, vehicle inspection, or service at West Herr Acura of Buffalo. We encourage you to schedule an appointment through our website and visit us today for safe and secure service! We look forward to working with you.

Our Team is On Your Side at West Herr Acura of Buffalo

From Troy, NY to Albany, we are here to keep our customers safe during uncertain times. From our service specials to our advanced safety equipment, you will always be taken care of when working with our service technicians at West Herr Acura of Buffalo. All transactions can be completed through your mobile device, and we will always ensure your vehicle is safely, thoroughly sanitized before handing it off to you. Our customer lounge is laid out to adhere to safe social distancing guidelines, making it easy for you to feel safe as we work on your vehicle.

Make the short trip from Rensselaer or East Greenbush today for timely and efficient maintenance or repairs! Our team is here to help, and we look forward to getting you back on the road as quickly as we can.

How Can We help You and Your Acura at Our Williamsville Acura Service Center?

So, you recently purchased a new or pre-owned Acura from West Herr Acura of Buffalo and you are enjoying it so far. Now comes the time to talk about service and maintenance. Even if you bought your new or used Acura from us yesterday, it is always important to start thinking about long-term maintenance down the road as even some of the most rudimentary service projects can make a huge difference. Whether it is an oil change, tire rotation, fluid flushing, spark plug replacement, or alignment repair, our service center here at West Herr Acura of Buffalo is here to help, so schedule an appointment here online and let us get started! Our service center is located on-site at our dealership in Williamsville, NY and we are less than 25 minutes away from Grand Island.

All the Services Your Acura needs Under One Roof!

Your Acura model should be brought in for routine maintenance every so often to ensure it continues to perform at peak efficiency and ensures its long-lasting resilience. With an oil change, coolant rotation, alignment tightening, and a multipoint inspection, our service center mechanics will be able to keep your Acura in top-top shape and address any further issues which might occur further on down the road. Our service center mechanics also can handle auto detailing to repair minor dents, dings, and scratches. Here at our Williamsville, NY Acura service center, we know some of you might be in a hurry and adhere to busy schedules in your daily commute to Orchard Park, which is why we also offer Acura Accelerated service to give you Acura model the right maintenance in 60 minutes or less. You do not even need an appointment, simply bring your new or used Acura down here, then kick back and enjoy the complimentary refreshments and wi-fi in our service center lounge. In about 60 minutes or less, we will have your Acura all set to go with a fresh wash and vacuum!

Come See Us Today!

Our service scheduler is easy to use and can be completed right from your home in Amherst. Before you bring your Acura model down, be sure to check out our service specials to see if a special coupon awaits you on the services which you need. Our service center is less than 25 minutes outside of the city of Buffalo and you can give our service center a call if you have any questions. We hope to see you soon!

West Herr Acura service staff

Certified Acura Technicians

West Herr Acura of Buffalo’s service department offers the best care for your vehicle available. Our technicians have spent many hours studying and training on proper Acura maintenance and repair procedures.

Also, most of our Acura technicians have many years of experience servicing older models. Virtually no one is more qualified to service your Acura than the Acura-trained and ASE Certified technicians at West Herr Acura of Buffalo.

In addition, West Herr Acura invests in many special tools unique to your vehicle – so you can be assured that our Acura Technicians have the right tools and information to properly service your vehicle.

Amenities at West Herr Acura Service Department

Our Service department has the best amenities and facilities for your visit. A clean, comfortable, and functional lounge is one of the many ways we add value to your experience. If your repair is going to take a long time, we can provide a service loaner vehicle.

  • Starbucks Coffee and Refreshments
  • Free Wifi
  • Work stations
  • Children play area
  • Loaner vehicles
  • Saturday Service Available
  • Free Car Wash
  • Cable Television

Quality Maintenance

Scheduled maintenance keeps your Acura in prime condition. When your Acura requires attention, our Factory-Trained staff at West Herr Acura will keep your vehicle performing at its bet, using only genuine Acura brand parts.

Meet our Staff

The staff at West Herr Acura is eager to address any of your service or maintenance needs. View our staff page to contact any of our employees by email or by phone.

West Herr State of the art Acura Service Center

Our facilities are designed and built to service your Acura conveniently and efficiently. When you bring your Acura into our state of the art Service center, you know your vehicle is being serviced with only Original Acura Parts and Acura approved equipment.

Inside view of the service center

Maintenance Minder codes

Replace engine oil

    • Replace engine oil and oil filter
    • Inspect front and rear brakes
    • Check parking brake adjustments
    • Visually inspect these items:
      • Tie rod ends, steering gear box, and boots
      • Suspension components
      • Driveshaft boots
      • Brake hoses and line (including ABS)
      • All fluid levels and condition of fluids
      • Exhaust system
      • Fuel lines and connections

Rotate tires

    • Replace air cleaner elements
      • If you drive in dusty conditions, replace every 15,000 miles (24,000 km)
    • Replace dust and pollen filter
      • If you drive primarily in urban areas that have high concentrations of soot in the air from industry and diesel-powered vehicles, replace every 15,000 miles (24,000 km)
    • Inspect drive belt

Replace transmission and transfer fluid

    • Driving in mountainous areas at very low vehicle speeds or trailer towing results in higher transmission and transfer temperatures. This requires transmission and transfer fluid changes more frequently than recommended by the Maintenance Minder. If you regularly drive your vehicle under these conditions, have the transmission and transfer fluid changed at 60,000 miles (100,000 km), then every 30,000 miles (48,000 km).
    • Replace spark plugs
    • Replace timing belt and inspect water pump
      • If you drive regularly in very high temperatures (over 110 F, 43 C), or in very low temperatures (under -20 F, -29 C), replace every 60,000 miles (U.S.)/100,000 km (Canada)
    • Inspect valve clearance

Replace engine coolant

Replace rear differential fluid

    • Driving in mountainous areas at very low vehicle speeds or trailer towing results in higher level of mechanical (shear) stress to fluid. This requires differential fluid changes more frequently than recommended by the Maintenance Minder. If you regularly drive your vehicle under these conditions, have the differential fluid changed at 7,500 miles (12,000 km), then every 15,000 miles (24,000 km).

Dealership Info

Phone Numbers:Sales Hours:
  • Mon - Tue, Thu9:00 AM - 7:00 PM
  • Wed, Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service & Parts Hours:
  • Mon, Wed, Fri7:30 AM - 5:30 PM
  • Tue, Thu7:30 AM - 7:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed

ADA Accessibility Statement for Website Users

West Herr Acura 42.970928, -78.697861.